FINDconnect

Who We Are

FINDconnect is an innovative solution that empowers patients, care teams and community organizations to collaboratively address social determinants of health.

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 Technology to address the social and environmental factors that impact health

Where we live, eat, sleep, play, and learn profoundly impacts our health, and the team behind FINDconnect founded the platform with the dream of making real change in the communities we live in. With experts in both Health Care and the software industry collaborating to bring the FINDconnect platform to life, that change is happening now.

Dr. Dayna Long

For almost 20 years, Dr. Dayna Long has been a pediatrician at UCSF Benioff Children’s Hospital Oakland. Since 2015, Dr. Long has served as the Medical Director of the Center for Community Health and Engagement. Dr. Long’s work focuses on population and preventative health through research, community engagement and programs focused on achieving health equity for all children.

In 2012, she developed the hospital’s Family Information and Navigation Desk (FIND) which addresses the social and environmental factors affecting children’s health outcomes.

As founder and director of FINDconnect, Dr. Long has been instrumental in building the capacity of health care providers to have the tools necessary to screen, refer and provide case management to families whom have unmet basic needs.

Digable, Inc.

For the past year, Digable has worked tirelessly with Dr. Dayna Long and the amazing FIND team at UCSF Children’s Hospital Oakland to develop and perfect the FINDconnect platform.

Through a rapid iterative approach – the years of extensive research conducted in the creation of the FIND program has been translated into a secure, HIPPA-compliant cloud platform to facilitate the various functions needed to screen, refer, and follow up when addressing the social determinants of health. The platform has undergone three phases of usability and usefulness testing with an extremely short feedback loop based on daily usage of the platform by the FIND Desk at UCSF Children’s Hospital Oakland.

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Highlights

How Does FINDconnect Benefit The Community?

The environment in which children live, play, work, and go to school powerfully impacts their health, yet these factors are not addressed in the traditional medical model. Across the country, safety-net providers struggle to communicate effectively across social, behavioral health and medical services, leading to further health disparities amongst under resourced populations.

FINDconnect expands the role of health care providers and community based organizations to gain the knowledge, skill and capacity to treat “social determinants of health” such as food insecurity, housing instability, mental health and developmental issues. This family-centered and customizable technology platform enables data sharing across care providers and settings, greatly improving the quality and consistency of care to achieve health equity. FINDconnect is HIPPA compliant and can be seamlessly integrated into the electronic medical record.

Addressing Social Needs

Imposing Minimal Costs

Adopting organizations will enjoy minimal costs with the ability for additional customization, consultation and development of the platform to promote tailoring to the unique needs of each community.

Highly-Tailored Resources

The FINDconnect Knowledge Base provides highly-tailored local community resources that enables patients and providers to quickly search nearby resources, efficiently access them based on need and filter for proximity, accessibility, eligibility, languages spoken and hours of operation.

Local Workforce

We know that people are already doing good work to address social determinants of health across the country. We want to integrate FINDconnect into existing workflows in order to improve efficiency and improve our communities health. We want to utilize a local existing workforce to provide culturally responsive care, enabling organizations to grow their own diverse health care workforce and to conduct community asset mapping.

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